All new clients begin with a consultation, either in person at the Hemel Hempstead studio or via video call. This is where Matthew assesses your scalp, skin type, and hair loss pattern, and discusses design options that suit your age, features, and lifestyle. You’ll see examples of healed work and understand how pigment settles over time. Consultations are free of obligation, and no deposit is required unless you choose to book a session. If you’re travelling from outside the local area, Matthew can advise on scheduling to minimise the number of visits required.